Southwest Airlines Cancellation Policy

How to Cancel a Southwest flight and Schedule a Refund:-

If your plan has been changed and you are looking for a Change or cancellation of your Southwest Airlines tickets, worry not. You can cancel your tickets 10 minutes before departure. As we all know, Southwest Airlines Cancellation Policy is very customer-friendly so everyone can enjoy their journey.
To cancel a Southwest Airlines flight as a Rapid Rewards member or as a guest on their website, follow these detailed steps:

As a Rapid Rewards Member:

  • Visit the Southwest Airlines Website: Go to the official Southwest Airlines website (www.southwest.com) using a web browser on your computer or mobile device.
  • Log in to Your Rapid Rewards Account: Click on the “Log in” button located at the top right corner of the webpage. Enter your Rapid Rewards account credentials, including your username and password, and click “Log in.”
  • Access Your Reservations: Once logged in, navigate to the “My Account” or “My Trips” section. This will display a list of your current and upcoming flight reservations.
  • Select the Reservation to Cancel: Locate the specific flight reservation you wish to cancel and click on the corresponding “Cancel” or “Manage” option next to it. This will take you to the cancellation page.
  • Review Cancellation Details: On the cancellation page, carefully review the details of your reservation, including the flight information and any applicable fees or penalties for canceling.
  • Confirm Cancellation: If you agree with the cancellation terms, click on the “Cancel Reservation” or similar button to proceed with canceling the flight.
  • Follow any Additional Steps: Depending on the circumstances, Southwest Airlines may require you to provide additional information or confirm the cancellation via email or phone. Follow any instructions provided during the cancellation process.
  • Receive Confirmation: After successfully canceling your flight, Southwest Airlines will provide a confirmation number or send a confirmation email. Keep this information for your records.

As a Guest:

  • Visit Southwest Airlines Official Website: Go to the official Southwest Airlines website (www.southwest.com) using a web browser on your computer or mobile device.
  • Access the “Manage Reservations” Section: On the homepage, locate the “Manage Reservations” or “Flight” tab/menu option. Then, Click on it to proceed to the flight management page.
  • Retrieve Your Reservation: Enter the required information, such as the passenger name and confirmation number, to retrieve your flight reservation. The confirmation number is usually found in the booking confirmation email.
  • Select the your Reservation to Cancel: Once your reservation is located, select the specific flight you want to cancel and click on the corresponding “Cancel” or “Manage” option next to it. This will direct you to the cancellation page.
  • Review Cancellation Details: Carefully review the cancellation details provided on the page, including any applicable fees or penalties associated with canceling the flight.
  • Confirm Cancellation: If you agree with the cancellation terms, click on the “Cancel Reservation” or similar button to proceed with canceling the flight.
  • Provide Contact Information: As a guest, Southwest Airlines may require you to provide contact information, such as your email address or phone number, to complete the cancellation process. Enter the required details as prompted.
  • Confirmation: After successfully canceling your flight, Southwest Airlines will provide a confirmation number or send a confirmation email. Keep this information for your records.

Southwest Airlines Cancellation Policy with 24 Hrs and Beyond

Southwest Airlines has specific cancellation policies for flights departing within 24 hours and beyond.
  • For Flights Departing Within 24 Hours: If your departure flight is within 24 hours of the current time, Southwest Airlines’ policy allows you to cancel your reservation up to 10 minutes before the scheduled departure time without incurring any cancellation fees. To cancel, you can log in to your Southwest Airlines account on their website or contact their customer service directly.
  • For Flights Departing Beyond 24 Hours: If your departure flight is more than 24 hours away, Southwest Airlines offers flexibility with their “Wanna Get Away” fares. These fares can be canceled up to 10 minutes before the scheduled departure time without any cancellation fees. When you cancel a flight booked with a “Wanna Get Away” fare, you will receive the funds as a reusable travel credit, known as “Travel Funds,” valid for future use within one year from the original date of purchase.
  • It’s important to note that refundable fares, such as “Business Select” or “Anytime” fares, provide more flexibility and may be eligible for a refund to the original form of payment.
  • To cancel a flight within or beyond 24 hours, it’s recommended to visit the Southwest Airlines website, log in to your account, navigate to the “Manage Reservations” section, and then follow the cancellation prompts. Alternatively, you can also contact Southwest Airlines’ customer service for assistance with canceling your reservation.
  • It’s always best to review Southwest Airlines’ specific policies and terms regarding cancellations, as they may be subject to change. Checking the airline’s official website or contacting their customer service directly will provide you with the most accurate and up-to-date information for canceling your Southwest Airlines flight.

Read more Southwest Airlines Cancellation FAQ’s

Can I Make Changes to my Southwest Airlines flight Instead of Canceling?

Yes, Southwest Airlines allows passengers to make changes to their flight reservations. Depending on the fare type and availability, you may need to pay the difference in fare or any applicable change fees. Check Southwest Airlines’ policies for specific details.

What happens to my Southwest Airlines Rapid Rewards points if I cancel my flight?

If you cancel a Southwest Airlines flight booked with Rapid Rewards points, then the points used for the booking will be refunded back to your Rapid Rewards account. The refunded points will be available for future use.

Can I cancel my Southwest Airlines flight for free?

Yes, Southwest Airlines allows free cancellations for flights departing within 24 hours of the current time, as long as you cancel at least 10 minutes before the scheduled departure. However, specific fare types may have different cancellation policies, so it’s essential to review the terms and conditions when booking.

What happens if I cancel a non-refundable Southwest Airlines flight?

If you cancel a non-refundable flight, such as a “Wanna Get Away” fare, you will receive the funds as reusable travel credit called “Travel Funds.” These Travel Funds can be used toward future Southwest Airlines bookings within one year from the original date of purchase.

Can I get a refund if I cancel a refundable Southwest Airlines fare?

Yes, refundable fares, such as “Business Select” or “Anytime” fares, are eligible for a refund to the original form of payment. The refund will be processed according to Southwest Airlines’ refund policy.

How can I cancel my Southwest Airlines flight online?

To cancel your Southwest Airlines flight online, then log in to your account on the Southwest Airlines website, navigate to the “Manage Reservations” section, and follow the cancellation prompts. Also ensure that you meet the requirements for free cancellation based on the timing of your departure.

Can I cancel my Southwest Airlines flight over the phone?

Yes, you can cancel your Southwest Airlines flight by contacting their customer service over the phone. Call the Southwest Airlines customer service number and then follow the instructions provided by the representative to cancel your flight.

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