Volaris Baggage Policy: Everything You Need to Know Before You Fly
Have a trip with Volaris? Not sure about the Volaris Baggage Policy or baggage allowance? Fret not, we’ve got you covered!
Volaris, Mexico’s leading ultra-low-cost offers affordable fares while focusing on essential services to keep travel accessible for all. Understanding the Volaris Baggage Policy is key to avoiding last-minute airport surprises and saving money on additional fees. Whether you’re flying domestically within Mexico or across the borders to the U.S., Central America, or beyond. Volaris Airlines offers flexible baggage options designed for your travel needs. For quick help, you can get assistance at Volaris customer service +1 855 VOLARIS (8652747) (U.S.) / +52 (55) 1102 8000 (MX) or +1-833-573-2200.
Let’s dive into the further descriptive read below to know more! Here’s a detailed look at what you can and can’t bring, how much it’ll cost, and what rules you need to follow.
What can you bring for free on Volaris?
Planning ahead and understanding what you can bring on board for free is essential when dealing with the volaris airline baggage policy. The airline offers different allowances based on your fare type, with specific size and weight restrictions that you need to follow.
If you are wondering about “What items are allowed to bring free under the Volaris Baggage Policy?” Here’s what you can—
Carry-on and Personal Item:
- Every passenger can bring one carry-on and one personal item free.
- Both items shouldn’t exceed 15 lb in weight and 104.6 cm in external dimensions.
- As a personal item, you can bring a purse, a backpack, a briefcase, or a laptop case.
Checked Bag:
- You can bring one checked bag for free if you have a Plus fare. The maximum weight and size limits are 55 lbs and 62 total inches.
Additional Free Items:
- Jacket or coat.
- Umbrella.
- Reading materials.
- Food or other items purchased at the airport.
- Car seat, child safety harness, or stroller (excluding pet strollers).
- Baby essentials.
- Respirators, ventilators, or CPAP machines for breathing assistance.
How does the Volaris baggage allowance vary by fare class?
When it comes to the Volaris Airlines Baggage Policy or allowance, the fare classes directly determine how much baggage, what you can bring, and what you’ll pay for extras. Opting for the right fare during booking can help you save significant money and help you avoid adding extra baggage later with additional cost.
There are three fare types that Volaris offers— “Zero, Basic, and Plus fares.” Let’s have a look at what these include;
Zero fare:
- Only one personal item is allowed, and it must fit under the seat in front of you.
- Carry-on baggage is not included.
- For a carry-on suitcase, you are required to pay for it during booking or at the airport.
Basic fare:
- Only one personal item is allowed that can easily fit under the seat in front of you. Example: handbag, briefcase, or laptop bag.
- One carry-on bag that does not exceed 22 x 16 x 10 inches.
- The combined weight limit for carry-on and personal luggage is 33 lbs.
Plus fare:
- It allows you to bring one personal item along with one carry-on bag (22 x 16 x 10 in).
- The maximum allowed combined weight for both personal and carry-on is 44 lb.
- One checked bag that weighs no more than 55 lbs and measures 62 inches in length, breadth, and height.
- Moreover, it also offers additional perks, including priority boarding, unlimited flight changes, and full refund options.
Understanding Personal items / Cabin / Checked Baggage:
Let’s find out how personal belongings, cabin baggage, and checked baggage differ from one another.
Personal Item: It must fit under the seat in front of you and is the smallest piece of luggage a traveler can bring on board. It could be—
- Purse or handbag
- Laptop bag
- Small backpack
- Briefcase
- Camera bag
Cabin Baggage: Also known as carry-on luggage. It’s a bigger bag that fits in the overhead bin. Moreover, if it exceeds the size limit, then it is required to be checked in. Examples—
- Small suitcase
- Duffel bag
- Roller bag
Checked Baggage: A luggage or suitcase that is stored in the aircraft’s cargo hold or baggage section. When flying with Volaris, you must proceed to check in your baggage 2 hours before your departure for domestic flights and 3 hours before international flights.
It includes;
- Large suitcases.
- Travel Trunks.
- And more that exceed the carry-on size restrictions.
What are the Volaris carry-on size and weight limits?
Upon having a read through the information above, if you are wondering about the size and weight restrictions for Volaris carry-on, here’s the latest information as of Volaris Baggage Policy 2025—
Your carry-on bag must comply with specific dimensions regardless of your fare class:
- The maximum dimensions for carry-on luggage are 22 x 16 x 10 inches (length x breadth x height).
- For basic fares, the maximum combined weight limit of your personal item and carry-on is 33 lb.
- The combined weight limit for Plus tickets is 44 lbs.
What is the Volaris Baggage Policy for Checked Baggage & Special Items?
Stuffed or stuffing your suitcase for your Volaris Airlines Flight? Before you keep your last item or zip your baggage, here’s everything that you must know about the Volaris checked baggage allowance;
Volaris Checked Baggage Allowance, Size, and Weight Restrictions:
- Upon paying an additional fee, you can bring up to 5 checked bags, each with specific restrictions.
- Maximum weight: 55 lbs or 24.9 kg.
- Maximum dimensions: 62 inches total (length + width + height), including handles and wheels.
- Checked luggage is not included if you have a basic ticket. You must pay separately even for the first one.
- Having a Plus fare allows you to bring one checked bag for free.
- It is required for every passenger to check in baggage at least 2 hours before a domestic flight departure and 3 hours before an international one.
What are the Overweight, oversized, and extra baggage fees?
Unfortunately, if your luggage exceeds the standard size and weight limits, Volaris Airlines will charge extra.
- Overweight Category (Checked): 246 to 35 kg and 36 to 45 kg.
- Maximum weight accepted (Checked): 99 lbs or 45 kg.
- Overweight Category (Carry-on): Exceeding 44lbs in max 2 pieces
- Oversized baggage: Anything exceeding 62 inches in total dimensions
Let’s understand better with a simplified table.
Note: LS refers to Lower Season and HS refers to High Season.
Product |
Specifications |
During Booking |
Pre-flight |
At the Airport |
1st checked bag55 lbs and 62 total in | Domestic Route | LS $350
HS $400 |
LS $500
HS $550 |
LS $600
HS $700 |
International Route | LS $735
HS $840 |
LS $945
HS $1,050 |
N/A | |
2 Extra bags55 lb and 62 total in each | Clean or V.club fare (Domestic flight) | LS $700 HS $800 |
LS $1,000HS $1,100 | N/A |
Regular Fare (Domestic Flight) | LS $350
HS $400 |
|||
Clean or V-club fare (International) | LS $1,470
HS $1,680 |
LS $1,890HS $2,100 | ||
Regular Fare (International) | LS $735
HS $840 |
|||
3 Extra bags55 lb and 62 total in each | Clean or V.club fare (Domestic flight) | LS $1,050
HS $1,200 |
LS $1,500HS $1,650 | N/A |
Regular Fare (Domestic Flight) | LS $700
HS $800 |
|||
Clean or V-club fare (International) | LS $2,205
HS $2,520 |
LS $2,835HS $3,150 | ||
Regular Fare (International) | LS $1,470
HS $1,680 |
|||
4 Extra bags55 lb and 62 total in each | Clean or V.club fare (Domestic flight) | LS $1,400
HS $1,600 |
LS $2,000HS $2,200 | N/A |
Regular Fare (Domestic Flight) | LS $1,050
HS $1,200 |
|||
Clean or V-club fare (International) | LS $2,940
HS $3,360 |
LS $3,780HS $4,200 | ||
Regular Fare (International) | LS $2,205
HS $2,520 |
|||
Extra weight in carry-on
(up to 44 lb in max 2 pieces) |
Domestic | Web & Call Center
LS $199 HS $299 Airport LS $300 HS $350 |
LS $299 HS $399 |
Counter:
LS $500 / HS $600 Boarding gate: LS $500 / HS $550 |
Overweight Baggage (26 to 35 kg) | Checked Baggage |
|
|
LS $750
HS $850 |
Overweight Baggage (36 to 45 kg) | Checked Baggage |
|
|
LS $1,750
HS $1,850 |
Oversize | Checked Baggage |
|
|
$600 |
Important Note:
The charges listed above are subject to change at any time and depend on the particular route and fare class. For the most exact and current information, it is recommended to visit the Volaris Airlines official website or get in touch with their customer service team at +1 855 VOLARIS (8652747) (U.S.) / +52 (55) 1102 8000 (MX) or +1-833-573-2200.
What are the Volaris baggage policy rules for special items?
When traveling with Volaris, do you have any special items or musical instruments with you? If so! Here are some specific rules and allowances as of Volaris Airlines baggage policy for sports equipment and musical instruments–
Sports equipment:
- Must not exceed 55 lbs and 98.4 inches in total dimensions.
- If your sports item exceeds the standard weight limit, the extra fees will apply.
- Must be properly packed in protective cases.
- The maximum size and weight limits that are allowed to be brought on board are 110 total in or 99 lb.
Most common sports equipment includes;
- Bicycle
- Diving Equipment
- Ski Equipment
- Golf Equipment
- Sports Boards
- Bowling Equipment
Musical Instruments:
- Maximum Weight: 55 lb
- Maximum Size: 62 in (width + length + height)
- You need to pack your musical instrument in a protective hard case.
- Exceeding the maximum standard size and weight limits is subject to extra charges.
Are you wondering, “What instruments can you bring?” Here are some examples of instruments you may bring;
- String instruments (guitars, bass guitars, violins)
- Flutes or trumpets
- Casio or Keyboards
- Cymbals
- Saxophones
What is the Volaris Baggage Policy for Infants or babies?
When you are travelling with a baby, there are special requirements for several additional items to ensure their comfort, safety, and well-being during the flight. Volaris Airlines understands this well and therefore they offer a Baby Combo for infants and babies, which includes;
- A diaper bag, not exceeding 10 kgs in weight and measurements of up to 25 x 40 x 40 cm.
- A baby car seat, a carrier, or a a travel crib.
- Volaris also allows to bring a stroller for free to the aircrafts door and there the airline’s staff will receive it.
The Baby Combo can be added when booking flights for an additional cost at the official website. Moreover, you can also call the Volaris Airlines Customer Service at +1 855 VOLARIS (8652747) (U.S.) / +52 (55) 1102 8000 (MX) or +1-833-573-2200.
How and when can I add baggage to get the best price?
Booking or adding your baggage with Volaris Airlines at the right time can make a big difference in your overall trip cost. You save more money the earlier you add the baggage.
- Book during initial purchase: Adding baggage during your booking is significantly cheaper than doing it through “Manage Trips” or later via the kiosk baggage centre at the airport.
- Consider combination options: The “More Baggage Combo” lets you add an extra checked baggage, a carry-on, and a piece of sports or musical instrument that meets the standard size and weight restrictions.
- Do the math for families: For a family of four, purchasing Zero fares lets you save more by sharing one checked bag rather than each buying Basic fares.
Note: If you are flying within Mexico and need to add a combo, it is only available to purchase through the call centre.
Tips to avoid paying extra for baggage:
If you are wondering, “How can I Avoid Paying Extra for Baggage?” Here are some smart tips you may consider—
- Add your baggage or purchase it during the initial booking.
- Check the weight of your bag at home before leaving for the airport.
- Buy additional baggage online, if required. Purchasing baggage online is cheaper as compared to do so at the airport.
- Use compact and lightweight bags.
- Try wearing heavier clothing layers instead of packing them in your luggage.
Customer Service Options for Volaris Baggage Assistance:
If you face any baggage-related issues, such as baggage being delayed, lost, or damaged, you can connect with Volaris using the following contact numbers:
- Volaris Mexico Phone Number: +52 (55) 1102 8000
- United States: +1 855 VOLARIS (8652747) or +1-833-573-2200
- Guatemala: +502 2301 3939
- Costa Rica: +506 4000 0229
- El Salvador: +503 2504 5540
- Colombia: +57 60 1744 3272
- Honduras: +504 2263 0231
- Peru: +5116449040
- TTY: +1 (855) 425-2002
Moreover, you can also use the other contact options, including;
- Live Chat
- Social Media
Final Verdicts:
Overall, Volaris offers flexible but strictly and comprehensive “Volaris baggage policy” that vary by fare type. To avoid surprise fees, always measure and weigh your bags, and add any extras during initial booking or pre-flight. For assistance with baggage issues, contact Volaris customer service at +52 (55) 1102 8000 (Mexico) or +1 855 VOLARIS (8652747) (U.S.) and +1-833-573-2200 (OTA).
Frequently Asked Questions (FAQs)
How strict is Volaris about baggage size?
Volaris is generally strict about baggage size and weight, especially for carry-on and checked baggage. If your baggage exceeds the standard size and weight limits, you are required to pay extra.
What happens if my bag is overweight at the airport?
If your baggage is found to be overweight or oversized at the airport, you are required to pay an extra cost. However, it can be costlier to do so at the airport as compared to adding extra baggage in advance during booking or pre-flight via Manage My Trips.
How can I add baggage after booking my Volaris ticket?
You can add baggage by logging into the “My Trips” section on the Volaris website or mobile app. Adding bags in advance is not only cheaper but ensures you don’t run into issues at the airport.
What is the plus-size policy for Volaris?
You can bring up to five checked baggage, each no more than 55 pounds and 62 inches (length + width + height) for an extra charge. To add baggage’s in advance, visit the official website or call the Volaris customer service at +1 855 VOLARIS (8652747) (U.S.) / +52 (55) 1102 8000 (MX) or +1-833-573-2200.
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